ACD365 Terms and Conditions
— Please read before use

To register an account with ACD365, you must meet the conditions below. All information provided at the time of registration must be truthful, complete, and your own. Providing false information may result in account termination at any time.

• You must be at least 18 years old at the time of registration — no exceptions.
• Each individual may hold only one account; multiple accounts are strictly prohibited.
• The name, address, and phone number provided at registration must be real and verifiable.
• Account login credentials (username and password) must not be shared with anyone.
• ACD365 may request identity verification (KYC) documents at any time.
• Any unauthorized activity on your account must be reported to us immediately.

Deposits and withdrawals on ACD365 are quick and easy via bKash, Nagad, and Rocket. All transactions are transparent and secure. Our support team is on hand to assist with any payment-related issues.

• All deposits and withdrawals must be made through a payment method registered in your own name.
• Transactions made from third-party accounts will not be accepted and will be returned.
• Withdrawal requests are typically processed within 1–3 business days.
• Identity verification may be required for withdrawals above a certain amount.
• Acd365 reserves the right to temporarily hold and review any suspicious transactions.
• Any suspicion of Money Laundering or illegal financial transactions will be reported to the relevant authorities.

Minimum and maximum deposit limits are subject to change. Please contact our support team or visit the payment section on the platform for current limits.

ACD365 regularly offers exciting bonuses and promotions. Each bonus comes with its own terms and conditions that must be followed. In the event of any dispute regarding bonuses, ACD365's decision shall be final.

• Each bonus has its own wagering requirement; withdrawals will not be permitted until it is met.
• The welcome bonus is available to new members making their first deposit only.
• Bonus funds cannot be withdrawn directly; withdrawal is only possible after all wagering requirements have been met.
• Multiple bonus offers cannot be used simultaneously unless expressly permitted.
• Expired bonuses will be automatically forfeited.
• Any account found to be involved in Bonus Abuse will be permanently suspended.

ACD365 is committed to maintaining a fair and secure gaming environment. The following activities are strictly prohibited and will result in immediate account termination.

• Using bots, scripts, or automated software to play games.
• Creating multiple accounts to take advantage of bonuses or promotions.
• Attempting to generate risk-free profits through arbitrage betting or bonus arbitrage.
• Colluding with other members during gameplay.
• Deliberately exploiting any technical glitch or bug on the platform.
• Using the platform for money laundering or any other illicit financial activity.
• Rude, threatening, or abusive behaviour towards other members or ACD365 staff.

ACD365 reserves the right to suspend or permanently close any account at any time. Accounts are typically suspended or closed for the following reasons.

• In the event of a breach of any part of these Terms & Conditions.
• Failure to complete identity verification (KYC) or providing false information.
• Evidence of suspicious or fraudulent transactions is found.
• Where required by legal authority or court order.
• If an account has been inactive for an extended period (more than 12 months).

If an account is closed, any remaining balance will be reviewed before a decision is made on refunding it. Bonuses or winnings derived from bonuses will not be refunded.

ACD365 is firmly committed to promoting responsible gaming. We believe online gaming should be purely for entertainment — not as a source of income or a financial solution. We strongly encourage all members to follow the guidelines below.

• Treat gaming as entertainment, not a source of income.
• Never bet more than your pre-set budget.
• Avoid chasing losses by placing more bets in an attempt to recover lost funds.
• Take regular breaks and do not let gaming take priority over your daily life.
• If you feel you may have a problem, use acd365's self-exclusion or deposit limit tools.

To learn more about responsible gaming, visit our Responsible Gaming Page page.

ACD365 reserves the right to amend these Terms & Conditions, in whole or in part, at any time. Any changes will be published on the website and the "Last Updated" date will be revised accordingly.

• Continued use of the platform after updated terms have been published will be considered acceptance of the new terms.
• Members will be notified of significant changes via email or in-app notification.
• It is your responsibility to check this page regularly.

If you have a complaint or dispute, please contact our customer support team first. We are committed to resolving all disputes promptly and fairly.

• An initial response will be provided within 7 business days of submitting a complaint.
• Acd365 reserves the right to correct any erroneous results caused by technical errors.
• Acd365's decision shall be final in all disputes.
• Contact Support: [email protected]