This page explains how carefully we handle the information you share with us at ACD365. We are fully transparent about how your personal data is collected, used, stored, and protected.
ACD365 respects every piece of information you share with us. See here how we keep your data safe.
All data transfers on ACD365 are secured with 256-bit SSL encryption. Your information is protected at all times with banking-grade security.
Your name, phone number, and email are never sold to third parties. ACD365 does not treat your information as a commercial product.
You can view, correct, or delete your personal information at any time. You have full control over your data.
We only use necessary cookies. We are fully transparent about what each cookie does, and you can manage your cookie preferences at any time.
All your data is stored on encrypted servers. Only authorized ACD365 staff may access limited information when necessary.
If you do not wish to receive promotional emails or messages from ACD365, you can opt out at any time by contacting our support team.
This Privacy Policy explains what information we collect when you use the ACD365 platform, why we collect it, how we use it, and how we keep it secure. Please read this page carefully, and contact us if you have any questions.
ACD365 only collects information that is genuinely needed to provide our services. We do not collect unnecessary data, and we respect your privacy.
A) Information you provide directly:
B) Automatically collected information:
We never store your full payment card number or PIN. Payment information is held in encrypted form.
We have specific reasons for collecting your data. See the table below for full details.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Contact Details | Account creation and management, customer support | Contractual Obligation |
| Identity Verification Documents | KYC completed, age verified, fraud prevention | Legal Obligation |
| Payment Information | Processing Deposits & Withdrawals | Contractual Obligation |
| Gaming History | Responsible Gaming Monitoring & Issue Resolution | Legitimate Interest |
| Device & IP Information | Security Ensured, Fraud Detected | Legitimate Interest |
| Email & Phone | Sending Promotional Messages (with Your Consent) | Consent |
We never sell your data to advertising companies, and we do not send marketing messages without your consent.
ACD365 does not generally share your information with anyone. However, in certain limited circumstances, sharing data with third parties may be necessary.
ACD365 never sells, rents, or trades your information to third parties. This goes against our core principles.
ACD365 uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help the website recognize you.
Types of cookies we use:
You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain platform features from working properly.
We do not retain your data for longer than necessary. Even after account closure, certain information may be kept for a defined period for legal reasons.
Once legal obligations have been fulfilled, your data is automatically and securely deleted.
ACD365 uses industry-standard technology to protect your data. Our security systems are continuously updated to ensure the highest level of protection.
Please keep in mind that no method of transmission over the internet is 100% secure. Always keep your password confidential and contact us immediately if you notice any suspicious activity.
You have several important rights over your personal data on the ACD365 platform. Contact our support team to exercise any of these rights.
You can view what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request the complete deletion of your data under certain circumstances.
You may request that the processing of your data be restricted in certain cases.
You may request an export of your data in a structured format.
You may object to your data being used for specific purposes.
ACD365 is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Age is verified at registration, and KYC documents may be requested in cases of doubt.
If we discover that a minor's data has been collected inadvertently, the account will be suspended immediately and all associated data will be deleted.
If you believe a minor is using our platform, please notify our support team immediately.
ACD365 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or via a platform notification.
Updated policies take effect upon publication. Continued use of the platform will be considered acceptance of the revised terms. Please check this page regularly to stay informed.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our data protection team.
We aim to respond to your request within 30 business days of receipt. Complex cases may take a little longer, but we will keep you informed throughout.